Privacy Policy
Updated and Effective Date: [2026/07/02]
{Xmonster} respects your concerns about privacy and values our relationship with you.
When you visit the store established by us and authorized through our SaaS service provider SHOPLINE, hereinafter referred to as “SHOPLINE,” hereinafter referred to as the “Store,” we may collect, process, and use personal data about you, including your employees and/or representatives, agents, or persons acting on your behalf. If you visit or make purchases on the Store, we may also collect, process, and use your personal data. We fully understand the importance of personal data to you and are committed to ensuring the integrity and security of the Store.
This Privacy Policy describes the types of personal data we collect about you, how we use such information, with whom we share it, and the choices available to you regarding our use of such information.
This Privacy Policy will help you understand the following:
What We Collect
Information You Provide
How We Use Personal Data
How We Use Cookies and Other Similar Tracking Technologies
How We Process, Use, Share, Transfer, and Disclose Personal Data
Your Rights and Choices
How We Protect Personal Data
How This Privacy Policy Is Updated
How to Contact Us
What We Collect
We may obtain personal data about you from various sources. We may collect this information when you access our Store, [extensions] [Note: Please insert all data collection channels applicable to your business], or when you visit and/or use our social media/social networking pages, or their related stores or corresponding applications, such as Facebook and Instagram.
Our products are sold in many department stores or other types of physical retail stores. If you are a member of our Store, when you purchase products at a physical retail store, [the relevant records may also be collected by us.] [Note: Please confirm whether the POS function is used.]
When you visit this Store, our social media/social networking pages, or their related stores or corresponding applications, we may also collect certain information about your device or usage through automated means or by using technologies such as cookies, web server logs, and web beacons.
Categories of Information You Provide
The categories of personal data collected by the Store may include the following:
Identification Data
(1) Personal identifiers, such as member name, address, telephone number, email address, etc.;
(2) Financial identifiers, such as credit card information or financial institution account information, etc.;
(3) Identifiers in government records, such as National Identification Number, Unified Identification Number, tax registration number, passport number, etc.Personal Characteristics
Personal descriptions, such as gender, date of birth, size, etc.Social Circumstances
(1) Residence and facilities, such as residential address, etc.;
(2) Property, such as movable property owned or otherwise held under other rights, etc.;
(3) Immigration status, such as passport, work permit documents, residence certificate documents, etc.;
(4) Lifestyle, such as types of consumer goods used and details of services, etc.;
(5) Membership in charities or other groups, such as records of participation in associations, clubs, or other voluntary organizations.
[Note: Please be sure to list all items applicable to your business.]
Information You Provide
You may choose to provide personal data to us in various ways, such as when you register on our Store, shop on our Store, or interact with us through our social media, or their related stores or corresponding extensions.
The types of personal data you may provide to us, where applicable, include:
Contact information, such as name, mailing address, email address, mobile phone number or other telephone number, and mobile service provider;
Age and date of birth;
Gender and preferred language;
Race, gender, and preferred language;
Username and password;
Payment information, such as your payment card number, expiration date, shipping address, and billing address;
Purchase history;
Product preferences and communication channel preferences;
Content you provide, such as photos, videos, comments, articles, survey responses, and reviews;
Information provided to us when you visit our social media pages, such as your name, profile picture, likes, location, friends list, and other information described on the registration page of the social media network or application, or details of your geographic location when using our mobile application;
Device identifiers, such as information about your device, including MAC address, IP address, or other online identifiers.
[Note: Please be sure to list all items applicable to your business.]
You voluntarily provide your personal data to us. However, if you do not provide your personal data, you may not be able to access certain services and promotional activities.
Why We Collect Your Personal Data
The specific purposes for which the Store collects personal data are to provide you with goods or services, including but not limited to:
(1) Consumer and customer management and services;
(2) Consumer protection;
(3) Online shopping and other e-commerce services;
(4) Verification of your personal identity, such as to protect you from fraud or other criminal activities;
(5) Resolution of various types of disputes, including but not limited to consumer disputes and intellectual property disputes;
(6) Enhancement of secure transaction practices;
(7) Debt collection;
(8) Notification of business opportunities, products, services, and updates;
(9) Detection and protection of you and the Store from errors, fraud, or other criminal activities, and monitoring of compliance risks;
(10) Investigation of potential unlawful activities involving personal safety, property safety, and breach of contract;
(11) Fulfillment of the Terms and Conditions and Return and Exchange Policy;
(12) Acts required by applicable laws and regulations; and
(13) Other purposes for which your consent is obtained at the time of collection.
[Note: Please be sure to list all items applicable to your business.]
How We Use Personal Data
We may use the information you provide for the following purposes:
To send you promotional content or other communications;
To provide you with the information and services you request;
To contact you to follow up on or confirm your orders, appointments, returns, or refunds, and to send you other non-marketing communications related to the products and services we provide to you;
To process your payments and/or transactions;
To create and manage your account, including access to your purchase history;
To respond to your inquiries;
To customize advertisements on our Store, social media stores, and elsewhere based on your interests and history;
To communicate with you and manage your participation in special events, contests, sweepstakes, activities, if any, surveys, and other offers;
To operate and communicate with you regarding our social networks or [mobile applications];
To operate, evaluate, and improve our business, including developing new products and services, enhancing and improving our products and services, managing our communications, analyzing our products, conducting market research, data analysis, and customer relationship management programs, and performing accounting, auditing, and other internal functions;
To comply with applicable legal requirements, relevant industry standards, and our policies;
To avoid duplication and ensure the accuracy of your information by periodically conducting data cleansing, linking, or merging our records internally or through our service providers.
[Note: Please be sure to include all items applicable to your business.]
We may also use this information in other ways, and we will provide specific notice at the time such information is collected.
If you provide us with your personal data, we intend to use it for direct marketing purposes to provide or promote the availability of our goods and/or services. However, when we first send you marketing messages, we will confirm that you do not object to receiving such marketing messages. If you do not wish to receive them, you may express your preference when you first receive marketing messages from us, or you may opt out of receiving marketing messages at any time.
If you provide us with relevant information and expressly consent to such use, we may use the various types of personal data listed in the “Information You Provide” section above for direct marketing purposes.
Direct marketing communications may be sent to you through various channels, including telephone, mail, email, SMS, mobile applications, web applications, social media stores, and other communication methods. [Note: Include all items applicable to your business.]
If your consent has been obtained, the personal data you provide in forms, or the personal data you provide when consenting to the above subscription, will also be used by us for such marketing purposes. Our handling of any data transfer issues described in this paragraph will be consistent with the provisions of this Privacy Policy.
If you do not wish us to use your personal data for direct marketing, you may opt out of our direct marketing at any time in accordance with the procedures set out in the “Your Rights and Choices” section below. Upon your request, we must stop using your personal data for direct marketing purposes without charging you any fee.
We will only use the personal data you provide for direct marketing in accordance with the Personal Data Protection Act of the Republic of China. Our direct marketing may take several forms, including but not limited to marketing mail, emails, and text messages, as detailed in the following subsections.
[Note: If cookies/tracking technologies are enabled, please insert the following section.]
How We Use Cookies and Other Similar Tracking Technologies
What Are Cookies?
Cookies are small files stored on your computer, mobile phone, or any other smart terminal device by the Store server when you log in to the Store or browse Store content. Cookies usually contain an identifier, the Store name, and certain numbers and characters.
When you visit the Store again, the Store can identify your browser through cookies. Cookies may store user preferences and other information.
(2) How We Use Cookies
When you use our Store, we may collect information such as the device model, operating system, device identifier, and login IP address of the personal data subject through cookies or similar technologies. We may also cache the browsing information and click information of the personal data subject in order to view the network environment of the personal data subject.
Cookies allow us to identify you when you visit the Store, continuously optimize the user-friendliness of the Store, and adjust the Store according to your needs. You may also change your browser settings so that your browser does not accept cookies from our Store. However, this may affect your use of certain functions of the Store.
On the Store we have established through SHOPLINE, with the help of cookies and other similar technologies, we can identify whether you are an existing user or member without requiring you to log in and authenticate your identity again on every page.
(3) How to Manage Cookies
You can manage or delete certain categories of tracking technologies according to your preferences. Many browsers have a “Do Not Track” function that can send a “Do Not Track” request to the Store.
In addition to the controls we provide, you may also choose to enable or disable cookies in your internet browser. Most internet browsers also allow you to choose whether to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this setting can be changed. For more information, please refer to the “Help” menu in your internet browser or the documentation for your device.
[Note: Please be sure to check this list against the current cookie list on your Store: Privacy Policy (shopline.com).]
The following links provide instructions on how to control cookies in major browsers:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
IE: https://support.microsoft.com/en-us/help/260971/description-of-cookies
Safari Desktop: https://support.apple.com/kb/PH5042?locale=en_US
Opera: https://www.opera.com/zh-cn/help
[Note: Insert any other advertising services used.]
If you use any other browser, please refer to the documentation provided by that browser.
On the Store, you may delete existing tracking technologies by clearing your cache.
When you browse the website without logging in, we collect cookies necessary to enable browsing functions in order to provide you with relevant services.
Please note that if you refuse to use or delete existing tracking technologies, you will need to personally change your user settings each time you visit. We may not be able to provide you with a high-quality user experience, and certain functions may not operate properly.
How We Process, Use, Share, Transfer, and Disclose Personal Data
(1) Processing and Use
Certain functions of the Store may be provided by our third-party partners, and we may entrust such partners, including technical service providers, to process certain personal data.
For example, when you use the automatic payment function, we may request a third-party payment company to process your credit card information in order to charge you the relevant service fees according to your instructions. When using SHOPLINE Payments, we may request third-party service providers to process the personal data of you and your customers. Such service providers may facilitate “Know Your Customer” procedures, transaction monitoring, and risk management.
[Note: Add any other vendors with whom you share this information, such as sales channels, payment gateways, shipping and fulfillment applications.]
We will sign confidentiality agreements with third-party service providers to govern the purposes of data processing, the processing period, and the responsibilities of both parties. We will require our partners to process data in accordance with our requirements and this Privacy Policy.
If you do not agree to our partners collecting the personal data required to provide relevant services, you or your customers may not be able to use the relevant services.
(2) Sharing
We will not share personal data with any third party unless one or more of the following circumstances applies:
[Note: Include all items applicable to your business.]
At your request, or with your prior express authorization or consent;
Where related to fulfilling our obligations under laws and regulations;
Where directly related to national security or national defense security;
Where directly related to public safety, public health, or major public interests;
Where directly related to criminal investigation, prosecution, trial, or enforcement;
Where necessary to protect your or any other person’s major legitimate interests, such as life or property, but it is difficult to obtain such person’s consent;
Where the personal data involved has been disclosed to the public by you;
Where the personal data involved is collected from legally and publicly disclosed information.
Sharing with SHOPLINE and SHOPLINE’s Affiliates:
In order to provide you with SHOPLINE products and services, make recommendations that may be of interest to you, resolve account issues, and protect the personal and property safety of our affiliates, other users, or the public, you acknowledge and agree that we may share the personal data of you and your customers with our affiliates.
We will only share personal data to the extent necessary and subject to the purposes stated in this Privacy Policy. If we share sensitive personal data, or if our affiliates use and process personal data for different purposes, we will seek your authorization and consent again.
Sharing with Our Third-Party Partners:
We will only share personal data for lawful, proper, necessary, specific, and clear purposes, and we will only share personal data necessary to provide relevant services to you or your customers.
We will not share personal data that can identify you unless otherwise required by laws or regulations. Generally, these third-party partners are also data controllers and will process personal data in their own accounts after obtaining your consent. Such partners may have their own separate privacy policies and user agreements.
[If you use third-party marketing applications to collect information about buyer activity on your Store, please insert the following.]
In addition, when we use the Store, we may use third-party functions or services, including applications from Apps Store, payment gateways, or logistics service providers. Please note that such functions or services are provided by third parties.
The rules and procedures described in this Privacy Policy do not apply to such third-party functions and services. Any information you provide to third-party stores or services will be provided directly to the network operators of those services.
Even if you access them through the Store, you must comply with the applicable privacy policies and user agreements of such third parties, if any. We are not responsible for the content of any third-party store or for third-party policies concerning personal data and security measures. Before providing any personal data to a third party, you should read and understand that third party’s privacy policy and user agreement.
(3) Transfer
In principle, we will not transfer control of personal data to any third party, except under the following circumstances:
At the request of the personal data subject, or with your prior express authorization or consent;
Where related to fulfilling our obligations under laws and regulations;
Where directly related to national security or national defense security;
Where directly related to public safety, public health, or major public interests;
Where directly related to criminal investigation, prosecution, trial, or enforcement;
Where necessary to protect your or any other person’s major legitimate interests, such as life or property, but it is difficult to obtain such person’s authorization and consent;
Where the personal data involved has been disclosed to the public by you;
Where the personal data involved is collected from legally and publicly disclosed information;
Where the transfer is made due to a change in the operating entity after acquisition, merger, restructuring, or bankruptcy.
Note: If a transfer is required for the reasons above, we will inform you of the purpose and type of information to be transferred, as well as the transferee, before the transfer takes place. If sensitive information is involved, we will also notify you and obtain your consent, unless otherwise provided by laws or regulations.
The transferee will continue to fulfill the personal data-related obligations under this agreement. If we become bankrupt or cease operations and there is no transferee, we will delete or anonymize your personal data.
(4) Public Disclosure
In principle, we will not disclose your personal data to the public or to undefined groups. However, we may disclose your personal data in accordance with our agreement with you or applicable laws and regulations.
[Note: If age restrictions are required, please insert the following section.]
Minors
This Store is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at the address above to request deletion.
Your Rights and Choices
For the personal data we collect from you, we provide you with certain choices, such as how we use the information and how we communicate with you. To update your preferences, request that we remove your information from our mailing list, or submit a request, please contact us according to the instructions below.
[Note: Include opt-out links for any services being used. Common links include:]
Email Opt-Out Statement
You may tell us at any time not to send you marketing communications by email by clicking the unsubscribe link in the marketing emails you receive from us, or by contacting us according to the instructions in the “How to Contact Us” section below.
You may also opt out of receiving our marketing emails by sending an opt-out request to {insert Store CS email}. [Note: Or insert alternative instructions for sending an opt-out request.]
[Note: Include all items applicable to your business.]
SMS Opt-Out Statement
You may contact us through the methods below to request that we do not send you text messages.
Social Networking Application Opt-Out Statement
To remove or delete our social media application from your social networking account, please follow the instructions provided by the social network.
For Facebook: Please refer to the instructions provided in the Facebook Help Center.
Geolocation Information
When you use our mobile application, you may be asked to provide your geographic location through the mobile application. You may choose not to share your geographic location details by adjusting the location service settings on your mobile device.
To refuse to share your geographic location details, please follow the instructions on your mobile device to change the relevant settings. Otherwise, please contact your service provider or device manufacturer.
Withdrawal of Consent
You may withdraw any consent you have previously provided to us, or object to the processing of your personal data at any time on legitimate grounds. We will apply your preferences in the future.
In certain circumstances, withdrawing your consent to our use or disclosure of your personal data may mean that you will not be able to use certain products or services we provide.
Viewing, Updating, and Modifying Personal Data
We may retain and use your information as necessary to fulfill the purposes described above. You have the right to request access to and receive details about the personal data we maintain about you, to update and correct inaccuracies in your personal data, and, where appropriate, to block or delete such information.
In certain circumstances, the right to access personal data may be limited by local legal requirements. Before granting access or making corrections, we may take reasonable steps to verify your identity.
You may request to view, change, or delete your personal data by sending an email to {insert Store CS email}. [Note: Our Data Protection Officer.] [Note: Add the contact information of the data protection authority or Store in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]
How We Protect Personal Data
We maintain appropriate administrative, technical, and physical safeguards designed to protect the personal data you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
However, no system is perfectly secure or completely free from risk. We cannot guarantee that information about you will remain secure under all circumstances, including the security of your data during transmission to us or the security of data on your mobile device.
For information on how SHOPLINE retains and protects personal data, please refer to the SHOPLINE Privacy Policy: https://shopline.tw/about/privacy.
How This Privacy Policy Is Updated
This Privacy Policy may be updated periodically without prior notice to reflect changes in our personal data practices. We will post a prominent notice on our Store to notify you of any material changes to our Privacy Policy and indicate the most recent update date at the top of the policy.
How to Contact Us
If you have any questions or comments regarding this Privacy Policy, or if you would like us to update information about you or your preferences, please contact us by email at info@xmonstersafety.com.
